How to Run a Studio You Can't See.

Every studio hits a point where running on trust and good intentions stops being enough. Decisions get made in the dark - and reversed just as quietly. Problems surface too late. Good people go quiet. This happens whether your team is in one room, spread across three floors, or sitting across the world. Things gets worse the faster you grow.

In this session, Tom will share practical tips for replacing informal coordination with something that actually scales: clear ownership, escalation paths that work, and documentation people actually use. You'll leave with a diagnostic for where your studio is today, and a concrete first step for Monday.